Mercedes Benz
MBUSA Disclaimer
Has Mercedes Benz or an MB dealer treated you unfairly?
Have you been stuck with a problematic vehicle?
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Disclaimer
Mercedes-Benz-USA.com is proud to have no relation to Mercedes Benz, which is not responsible for the contents of this web site, apart from providing the poor service that led to all of these complaints.
If you work for Mercedes Benz and are upset at me for criticizing your company, please realize that I am not trying to disparage you, personally. I have no doubt that many of the employee-owners of Mercedes Benz are professionals with a high degree of integrity. I have enjoyed corresponding with several of you, who share my belief that as vehicle owners, we deserve better treatment from your company than we have received. In addition, I appreciate the employee perspective that you bring to the discussion.
If you have some comments to make regarding any of the material on my web site, or any information to provide concerning the consumer editions, I will make every attempt to be fair. I will appended such comments where relevant and remove entire reports that are reasonably disputed by Mercedes Benz representatives.
As a simple suggestion, perhaps Mercedes Benz could set up its own version of these web pages, soliciting customer's complaints and responding to them adequately, in a timely manner, on-line. If your company addressed the concerns of its customers in a more satisfactory manner than it has in the past, then there would be no need for our own web pages.
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